Be Free Organizing Privacy Policy
Be Free Organizing is committed to protecting the privacy of our clients, website visitors, and anyone who interacts with our services. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website at befreeorganizing.com, use our services, or communicate with us.
By using our website or services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect various types of information to provide and improve our services to you.
a. Personal Information You Provide Voluntarily: This includes information you actively provide to us when you:
- Contact us through forms on our website (e.g., contact form, consultation request).
- Call or email us.
- Engage with us in person during consultations or service delivery.
- Subscribe to our newsletters or marketing communications.
- Participate in surveys or promotions.
This personal information may include:
- Name
- Email address
- Phone number
- Mailing address (for services or billing)
- Details about your organizing or move management needs (e.g., type of service required, specific challenges, living situation, items to be managed)
- Any other information you choose to provide.
b. Information Collected Automatically (Website Usage Data): When you visit our website, we may automatically collect certain information about your device and Browse activity, such as:
- Your IP address
- Browser type and version
- Operating system
- Referring website addresses
- Pages you visit on our site
- Time and date of your visit
- Time spent on those pages
- Unique device identifiers and other diagnostic data.
This data helps us understand how visitors interact with our website, enabling us to improve its functionality and user experience.
2. How We Use Your Information
We use the collected information for various purposes, including:
- To Provide and Manage Services: To fulfill our service agreements, process requests, schedule appointments, and manage your organizing or move management projects.
- To Communicate with You: To respond to your inquiries, send you service-related updates, confirmations, and administrative messages.
- For Marketing and Promotions: To send you newsletters, promotional materials, and information about services that may be of interest to you, in accordance with your communication preferences.
- To Improve Our Website and Services: To understand user behavior, analyze trends, troubleshoot technical issues, and enhance the content and functionality of our website and the quality of our services.
- For Security and Fraud Prevention: To detect, prevent, and address technical issues, security incidents, or fraudulent activities.
- To Comply with Legal Obligations: To meet legal, regulatory, or ethical requirements.
3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information in the following limited circumstances:
- With Service Providers: We may share your information with trusted third-party service providers who perform functions on our behalf, such as website hosting, analytics providers (e.g., Google Analytics), email marketing services, CRM platforms, payment processors, and potentially moving companies or other related vendors when directly relevant to delivering your requested services. These providers are obligated to protect your information and only use it for the purposes for which it was disclosed.
- For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the business assets.
- With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
- With Referral Partners (B2B): As outlined in our B2B agreements, we may share non-personally identifiable aggregate data or, with your explicit consent, specific client information with our referral partners (e.g., real estate agents, senior care facilities) to facilitate seamless service delivery, provided such sharing is clearly communicated to and agreed upon by you.
4. Data Security
We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Your Data Protection Rights
Depending on your location and applicable laws, you may have the following rights regarding your personal information:
- Right to Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure: You have the right to request that we erase your personal data under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- Right to Withdraw Consent: If we are relying on your consent to process your personal information, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the contact information provided below.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies (like pixels and web beacons) to track activity on our website and hold certain information. Cookies are small data files stored on your device. We use them for:
- Essential Website Functionality: To make our website work correctly.
- Website Analytics: To collect data on how visitors use our site, allowing us to improve performance.
- Marketing and Advertising: To show you relevant ads on other websites based on your Browse activity.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
7. Third-Party Links
Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
8. Children's Privacy
Our services are not intended for individuals under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
EXCELLENTTrustindex verifies that the original source of the review is Google. Brian is amazing!!! Be Free Organizing completely transformed my space—and my life! They organized my garage and home with incredible attention to detail, clear communication, and so much motivation. The entire process was smooth, professional, and even inspiring. I feel lighter and more in control of my space now. I highly recommend Be Free Organizing to anyone looking to declutter, donate, and be free !!!!Trustindex verifies that the original source of the review is Google. Love love love moving with Be Free. My daughter needed to move from Boulder to Denver for the summer. Be Free supported her in culling her items to move. Then, they packed up the good stuff and took the giveaways to Goodwill. Then, they came back the next day to move the keepers to her new temporary home and help set her up for success. Of course, everything was flawless and packed with care, but the 5 stars come from the stress free experience. My daughter is going to start her first job on Monday with a fully functioning home. Best money we have spent this year was on our two organization/move projects: mine and hers. Excellent team. Kind people. They get you to declutter without judgement and keep you on task. Picture taken on my morning walk since I’m not unpacking!Trustindex verifies that the original source of the review is Google. Brian's team helped both my Dad downsize and make quick smart decisions when he sold his home and then helped me with a big project to clean up my garage. They were on time, efficient, friendly, and extremely helpful. I highly recommend them if you are moving and need support.Trustindex verifies that the original source of the review is Google. This company is great! Reasonable prices, hardworking employees and very accomodating to schedules. They were perfect!Trustindex verifies that the original source of the review is Google. Brian and his team did an amazing job! They were on time, worked quickly and efficiently and finished quicker than projected. I would highly recommend them!Trustindex verifies that the original source of the review is Google. Brian came to our home a week before we listed it on the market. He walked me through the plan with a thorough consultation and we scheduled Ian and Lisette to come for 3 days that upcoming week. They were INCREDIBLE! We couldn’t have been able to sell our house without their help. They were kind, courteous, hard working, and so good at what they do! We kept a great pace and I didn’t even need to lift a finger. Ian was even able to get all of our packed boxes into a storage pod and on their way to our new home! They even hauled away our trash and donations, so the whole experience was full service. I wouldn’t recommend doing a move without hiring this company! I’m beyond grateful for their help and can rest easy knowing all my belongings were well taken care of in the process. A million thanks to this fantastic team!Trustindex verifies that the original source of the review is Google. Life Savers! I used them for a move and they saved me a lot of time and stress!! They are pros and super nice. The process was efficient and didn't leave me with donations & shredding /trash to haul away. Everything was taken care of for me, including packing. HIGHLY RECOMMEND!!Trustindex verifies that the original source of the review is Google. Brian and his team were absolutely amazing, I am a downsizing empty nester and had 13 years of kid stuff and accumulation and had a 2 week deadline to get my home on the market! In four days, the Be Free team killed it in every room of my house. The task was so overwhelming, but not with their help. Their system is truly amazing and I felt like we were on a TV show. Can't recommend enough and now, I can clean 4000sq ft of house in record time for showings. Love love this team!Trustindex verifies that the original source of the review is Google. Be Free did a wonderful job for us several years ago cleaning out our storage room. Will have them back as we start to downsize.Trustindex verifies that the original source of the review is Google. Lissette was AMAZING! She was not only super friendly, patient with my 81 year old mnl but she packed way more stuff than I was expecting. She has made my life immensely better and I can now sleep because I won't be worrying about all the packing I have to do! Thank you very much for the help!